Frequently Asked Questions
General product questions
How much water does it hold?
It holds 9 litres/2 imperial gallons, enough to clean a couple of bikes.
How powerful is it?
How long is the spray hose?
How long is the power cord?
Can I use it on my pet?
What if the battery runs out of charge?
How do I refill the JetWet?
1. Remove the internal water container by using the simple disconnect.
2. Take the water bag to a water source and fill.
3. Pop the water bag back in the washer and reconnect the hoses.
How do I recharge the battery?
We provide a simple to use mains charger which you plug into the recharging port that’s on the switch plate.
How long does it take to recharge?
It depends on how long you’ve used the washer for. It’s best for battery life to recharge it after each use. Initially, it can take about 90 minutes.
How hot can the water be that I can use?
We recommend that you use water at a temperature that you’re comfortable holding your hand in.
Can I add additives or soap to the water?
No, this is not recommended because it could damage the pump and other materials used in and manufacture.
How do I know when the battery is charged?
The indicator light on the charger will glow red when not fully charged, and green when it is.
Warranty and service
How long does it take to deliver?
How is it shipped?
As we sell only from the internet we don’t need waste packaging by creating an unnecessary display box. However, you won’t be disappointed when you open it.